Reference

Your Rights and Our Commitments at doboss

At doboss, our legal terms govern how your account, personal data, and activity on the platform are handled — covering everything from data retention to your right to…

Privacy PolicyTerms of UseData RetentionCookie PolicyAccount Rights
doboss Your Rights and Our Commitments at doboss
LEGAL CONTACT PATHS

Reach Our Legal and Policy Support Team

If you have questions about how your data is used, want to exercise your rights under our privacy policy, or need clarification on any legal term, our support team is available around…

Email Support Send your legal query or data request to our policy team at [email protected]. We aim to respond within 48 hours with a clear, documented answer specific to your account.
Live Chat Our live chat connects you directly with a support agent who can address policy questions, account rights, or data concerns in real time — available every day, any hour.
Help Centre Our Help Centre hosts a full copy of our current Terms of Use, Privacy Policy, and Cookie Policy. You can download or print each document directly from your account dashboard.
ACCOUNT SECURITY STANDARDS

How doboss Handles Data, Cookies and Account Access

We operate with a clear set of practices around data handling, security, and your right to access or amend your records.

Data Encryption

All personal data — including your name, contact details, and UPI or Paytm payment records — is encrypted in transit…

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated.

Data Retention Period

We retain account data for as long as your account is active and for a defined period after closure, as…

Account Access Rights

You have the right to request a full copy of the data we hold on your account at any time.

Correction and Deletion

If any personal information on your account is incorrect, you can request a correction directly through support.

Policy Update Notices

When our Terms of Use or Privacy Policy change in a material way, we send a notification to your registered…

Common Questions About Our Legal Terms

These questions address what our legal terms mean for your account, your data, and how to act on your rights as a doboss account holder.

We collect your name, email address, phone number, and payment method details such as your UPI ID or Paytm number. We also log device and session data for security verification purposes during each login.

Yes. Submit a data access request to [email protected] or via live chat. We will compile and send a structured export of your account data within seven working days of receiving the request.

Contact our support team with the specific details you want corrected or removed. Corrections are applied within three working days. Deletion of closed accounts follows our retention schedule as required by applicable law.

We share data only with service providers directly involved in running the platform — payment processors like UPI and Paytm networks, fraud-prevention partners, and analytics providers. We do not sell personal data to advertisers or unrelated third parties.

We send an email notification to your registered address at least seven days before any material change takes effect. The updated policy is also published on this page with a clear revision date at the top.

Access to doboss depends on local law and is available where local law permits. If you are accessing from India, the platform's terms operate alongside applicable Indian regulations. Check local rules before registering or transacting.

We retain account records for the period required under applicable law after account closure. Once that window expires, personal data is removed from active systems. You can ask our support team for the specific retention period applicable to your account.