Reference

doboss Terms for Indian accounts

These terms set the rules for opening an account, using your wallet, and asking for support on doboss.

UPIPaytmPhonePeGoogle Pay

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How doboss terms work in India

doboss Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply when you create an account, add funds, request a withdrawal, update your profile, or ask us to close access. Where Indian law, state rules, or payment-network rules ask for a different step, that rule comes first. Some services may be delayed, paused, or

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declined if your location, identity, or bank checks do not match the acceptance rules set for that action. We may ask for documents before we process a request, because we need to confirm the account holder and the payment source. If you use UPI, Paytm, PhonePe,
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or Google Pay, the transfer still has to pass the checks used by the rail and your bank, and we may keep a record of that check for audit and dispute handling.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTES

Where to send policy requests

If a clause is unclear, open the help form inside your account and tell us the section number, the date, and the change you want.

Account help form Use the account help form for questions on acceptance, closure, or a rule change. Add your registered email or phone, the clause number, and the action you want so we can route it without back-and-forth.

Payment check desk If a UPI, Paytm, PhonePe, or Google Pay request is held for verification, send the transaction reference and the matching account name. That lets us compare the record with the payment trail before we reply.

Access and closure For account access, deletion, or a correction request, include the same contact detail you used on sign-up and say whether you want a copy, a fix, or a closure step. We use that to confirm identity.

DATA CARE

How we keep records secure

We keep policy records tied to your account so we can verify consent, handle payment evidence, and answer later disputes.

Data use

We store the details needed to run the terms, such as account status, contact details, and request history.

Cookies

Cookies are used for sign-in state, device memory, and fraud checks that protect account access.

Account security

We expect a strong password, a device you control, and careful handling of verification codes.

Retention

We keep records only for as long as needed for the contract, tax, dispute, or audit purpose that created them.

Change requests

If you want a correction, copy, or deletion request, send the item name, the account detail that needs changing, and…

Contact path

For a policy or data question, use the account help form rather than a public channel.

Common terms questions for your account

These questions cover how the terms apply to your account, what happens if local law changes, and how to ask for a record copy or correction. If you need a change, use the help form from your account and name the clause or data item you want changed. Where access or eligibility is discussed, it depends on local law and is available where local law permits.

They apply when you create an account, use your wallet, send a request, or ask us to close access. By using the account, you confirm that you accept the version shown on the page.

If local law, a court order, or a payment-network rule conflicts with a term, we follow the rule that applies to the specific action and may update the page after that change.

Yes. We may pause access while we verify identity, payment source, or unusual activity. That pause stays in place only for as long as the check needs, and we will ask for the missing detail.

Use the account help form, name the record you want changed, and include the contact detail on file. If law allows the request, we confirm identity and then update or share the record.

We keep payment and request records for contract, audit, dispute, and fraud-prevention purposes. The retention period depends on the type of record and the time needed under local law.

Contact the account help desk with the clause number and a short note about what you want explained. That gives us one clear thread and helps us answer against the right text.

doboss Terms for Indian accounts

Where to send policy requests

How we keep records secure

Data use

Cookies

Account security

Retention

Change requests

Contact path

Common terms questions for your account

01 When do these terms apply?

02 What happens if local law changes?

03 Can you pause my account for checks?

04 How do I request a copy or correction?

05 Do you keep payment records?

06 Who should I contact about a term?

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